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Trading Platforms Enjoy Record Growth of Customers in 2020
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Trading Platforms Enjoy Record Growth of Customers in 2020

Justinas Baltrusaitis
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According to data researched by, the world’s biggest trading platforms enjoyed record growth of new customers in 2020.

Social trading firm eToro added the highest number at 5 million users in 2020, a 38.46% increase from 2019’s 13 million users. Robinhood continued to attract retail traders with an addition of about 3 million new users in H1 2020 alone, a growth of 30% from 2019.

Elsewhere, Plus500 acquired an additional 1.05 million users. registered a user surge of 236.84% to hit 1.3 million in the wake of the company expanding globally. E*TRADE users grew to 7.7 million after recording an additional 484,315* new customers in 2020.

Interactive Brokers users grew by 56% to 1.07 million users, an additional 385,200 new customers in 2020. Freetrade, which had 65,000 users in 2019, increased the number by 235,000, a growth of 361% in 2020. Finally, IG registered a growth of 34% to hit 239,600 users in 2020.

Key factors inspiring user growth

A combination of factors have contributed to the growth of new trading accounts, including stock market volatility, increased spare time during COVID lockdowns, cryptocurrency trading, and a surge in demand for commission-free trading.

A major contributing factor is the Bitcoin and cryptocurrency sector rally at the end of 2020. New investors signed up with trading platforms to capture some of the market gains. Institutional investors mainly inspired the current Bitcoin rally, and most retail traders joined the frenzy to avoid missing out. In contrast, during the 2017 Bitcoin rally, retail investors were the center of attention, but this was not the case last year.

WallStreetBets saga to spur further growth

Trading platforms are also expected to witness a continuous unprecedented growth this year in the wake of the WallStreetBets Saga. Some stocks are hitting new highs orchestrated by users inspired by social media platform Reddit. Stocks like GameStop and AMC are attracting record-high interest from potential investors after surging unexpectedly.

Between the week of January 24 and January 30, the phrase ‘Stock trading apps’ increased ten-fold in popularity on the Google search platform in the United States. On a global scale, the phrase saw an eight-fold increase, with Iceland registering the peak popularity score of 100. Canada ranked second with a score of 47, followed by the U.S. at 44.

Following the increased volume in Reddit fuelled volatile stocks, firms like Robinhood have reacted by halting GameStop stocks’ buying.

Despite the contention surrounding Robinhood and the halting of GameStop stock trading, the company appears to be benefiting from the controversy around the situation. Robinhood recorded 3 million new app downloads in January alone (a 23% increase in its client base).

Moving into 2021, investors are bound to continue signing up with trading platforms thanks to growing interest in the stock market and unique products like commission-free trading alongside increasing financial literacy.

Supplementary notes:
*This number is based on the company’s results for H1 2020 only.

Justinas Baltrusaitis

Justinas Baltrusaitis

Justin is an editor, writer, and a downhill fan. He spent many years writing about banking, finances, blockchain, and digital assets-related news. He strives to serve the untold stories for the readers. Jastra's work has featured in a wide range of online publications, including Bankr,, Muck Rack, Inside Bitcoins, GlobalResearch, and Buyshares, and LearnBonds.